Digital sendouts

Secure digital sendouts direct to patients

Patients need to be contacted on a daily basis before and after visits regarding appointment details, referrals or test results. Contacting patients by letters or telephone is time consuming as well as less secure. Physical letters may not arrive, and patients might not answer telephone calls – all leading to missed appointments, missed information, and unnecessary follow-ups.

Here is the good news! There is a secure, cost effective and straightforward way to send information directly to patients. Say hello to Doctrin’s digital sendouts.

Safe

Thanks to the patient’s NHS number and read confirmations, you can ensure the information reaches the intended recipient.

Cost efficient

Avoid costs associated with letters and postage.

Adaptable

Choose between one-way or two-way communication. Add links, questionnaires, assessment scales or video consultations.

How it works

Create a sendout

Add recipients, content and choose to schedule or send directly. You can add questionnaires, assessment scales, links or invitations to video consultation, or activate read confirmation.

The patient receives the information

An SMS is sent to the patient. The SMS does not include any sensitive information according to GDPR. The patient can access the information after identifying themselves with their NHS number.

You are certain that the patient has received the information

Read confirmations verify that the patient has accessed the sendout. If you have chosen two-way communication, the patient can reply, ask additional questions, or reschedule an appointment.

Sendouts that reach the recipient

Opening rate

92%

of sendouts sent via Doctrin's digital communication platform are opened

delivery time

Direct

and immediate delivery once you click to send the sendout to the patient

number of recipients

1000

recipients is the maximum number for each digital sendout per occasion

Doctrin's digital sendouts is the perfect solution when

Information is to be sent to a patient prior to their visit

Send a questionnaire or instructions

Making appointments for recurring check-ups for a patient

Schedule sendouts and add questionnaires or assessment scales for the patient to fill in

Inviting a patient to attend a video consultation

Add the link to a video consultation in the same user interface

Sending test results to patients

Activate read confirmations from the patient

Sending the same information to multiple patients at the same time

Sendouts can be delivered immediately to multiple recipients

Information is to be shared with one or more parents/guardians

Add the personal data of parents/guardians, including their contact details and provided consent

Knowledge Platform Primary Care Networks

Initiate and automate communication

Doctrin Reach is our most popular product package, enabling your business to transition from traditional letters to secure digital communications